Customers
Manage services, appointments, communicate through correspondence and view and maintain billing history with the 7 Customer Profile. Plus, additional tools help your team cross-sell services and communicate requests internally.
 |
Provide your front-line team with the information they need to cross-sell your services with the Top 3 Recommended Services tool. Choose recommended services based on specific services available and the customer’s individual needs. |
 |
Enhance internal communications for requests by using the online ticketing system. Create, assign and track tickets for all issues to be resolved in a timely and efficient manner. |
 |
Your front-line team will recognize important account information with the Account Alerts tool. Past due balances, “on hold” accounts and open tickets are easily visible at a glance. |
 |
Your customers can access their account history, request service and manage payments online with the user-friendly 7 Software Customer Portal. |