7 Software Customers

Customers

Manage services, appointments, communicate through correspondence and view and maintain billing history with the 7 Customer Profile.  Plus, additional tools  help your team cross-sell services and communicate requests internally. 

checklist with three checkmarks for customer services Provide your front-line team with the information they need to cross-sell your services with the Top 3 Recommended Services tool. Choose recommended services based on specific services available and the customer’s individual needs.  
internal customer tickets Enhance internal communications for  requests by using the online ticketing system. Create, assign and track tickets for all issues to be resolved in a timely and efficient manner.  
customer account flags Your front-line team will recognize important account information with the Account Alerts tool. Past due balances, “on hold” accounts and open tickets are easily visible at a glance.
customer pay calendar dollarsign Your customers can access their account history, request service and manage payments online with the user-friendly 7 Software Customer Portal.