"Blog"

Blog  |  October 31, 2019

Converting My Pest Software Is Too Painful - Part 2

Most people feel they must have someone "technical" to manage a software conversion. For the most part, being "technical" does not play that big of a role. It is more about managing the transition and communicating expectations. If you manage the change well, you will reap the rewards of a smooth transition. If you let the change manage you, your software conversion will feel more like a root canal, for both you and your customers.

Blog  |  August 20, 2019

Converting My Pest Software Is Too Painful - Part 1

As a provider of pest control software, we hear it every day. "I don't like my current software, but I would rather have a root canal than go through a conversion." Sure, conversions are hard, but if you take all the right steps, it is far less painful than major dental work. Most companies come out on the other side of a software conversion, grateful that they made the change. Most even say, "that wasn't as bad as I thought it was going to be."

Blog  |  July 12, 2019

Who Should Schedule? Tech or Office

When it comes to scheduling your customers, many companies take one of two approaches:  letting the technician do it or having a dedicated person in the office schedule for everyone.  Here are some pros and cons of both.