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Converting My Pest Software Is Too Painful - Part 2

Most people feel they must have someone "technical" to manage a software conversion. For the most part, being "technical" does not play that big of a role. It is more about managing the transition and communicating expectations. If you manage the change well, you will reap the rewards of a smooth transition. If you let the change manage you, your software conversion will feel more like a root canal, for both you and your customers.