Blog | February 8, 2018
Coaching for the Win (Performance is Part Coaching)
Aren't the Olympics inspiring? Watching the athletes, who have trained long and hard for years, give it their all for a few minutes or even seconds before being judged on their performance, is incredible regardless of the outcome. There's a lot that goes into preparing for an Olympic performance, and almost all of it is run past the coach. From diets to routines, to technique and more, the coach is there to ensure that his athlete or athletes have everything needed to succeed, and know exactly how to do it. One of the major reasons coaches are able to offer so much valuable support and training is because they have the information needed to determine how to win.
Perhaps you haven't heard the word since high school, but whether you're coaching or running a business, metrics are important. Metrics are those areas of data needed for you to be able to measure success. With 7 Software, you've got all the information you need right at your fingertips. Want to determine how your tech is performing? You can review production reports to form a baseline for how each of your systems is doing, tracking operations over a customizable timeline. You can also access trend information to help set goals, such as increasing the percentage of payments from the field or reducing the number of follow-up services.
Being able to see the big picture is the best way for a coach to begin making adjustments that will lead to a favorable outcome. When you can track the performance of your tools, you'll know better when it's time to upgrade. Not only that, but 7 Software stores information like agreement cancel reasons, pest findings, and more. You'll be able to determine what works and what doesn't and advise your team of what to emphasize and what to avoid in performing their jobs. When you can see a trend in why clients are canceling service, you can take action to correct your course and provide better service that will keep your business running lean and healthy.
Ultimately, a business consisting of more than one person requires teamwork. There are a lot of jobs to be done and details to take care of, and everyone needs to be on the same page about a lot of things. With 7 Software providing you with crucial data, you can effectively communicate strategy, set goals, review and challenge employees individually or collectively, and save yourself a ton of work keeping everything organized. Your team will be able to focus on the aspects of their job that matter most, and each team member will be equipped to improve and excel. Explore all the information that 7 Software has to offer, so you can coach your team to victory!