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Managing Essential Pest Control Workers Who Are Worried About Coming to Work

The COVID-19 pandemic has been hard on everyone, but essential workers have carried a heavier burden than most. In most areas, pest control companies are considered "essential." That is good news for pest companies, their customers, and even their employees, but this blessing comes with challenges.  

You can help your team stay positive and engaged while ensuring the safety of both employees and clients. Here are our top recommendations for managing "essential workers" during COVID-19. 

Communicate, Communicate, Communicate

Communication is always essential, but it's crucial during the current crisis. We have all experienced constant change over the last few months, and it can be incredibly frustrating when you don't know what is going on. 

Be sure to communicate changes and updates to your employees. It's even a good idea to communicate when things don't change because this will help reinforce new processes, policies, and procedures. Share as much information as you can so that employees and customers can have confidence that you are looking out for their best interest.

Provide Safety Attire and Equipment

By providing critical safety equipment, you demonstrate to employees and customers that you are doing all you can to keep them safe. Train your team on the proper way to wear masks, gloves, shields, and other equipment. 

The equipment that you provide for your team may end up being the clearest message you send during this trying time. 

Rotate workers

Consider rotating workers to avoid burnout and mental exhaustion. This can also keep you from having too many people in the office at one time. Rotating essential workers is challenging, but it can simplify office logistics and help stressed employees in some situations. 

Promote Peer Support

Consider strategies that promote team building and communication. Make sure your team knows you care about the challenges they are facing, and they are aware of resources available through your company. Encourage your workers to connect to share ideas, support, and information. 

It's a good feeling knowing you have support during a difficult time. You can all get through this together!

Express Appreciation

Your essential workers are rising to the occasion during a difficult time, and your company and customers are benefitting. Let them know they are appreciated! Whether you show your appreciation verbally or with something tangible like a gift or a bonus, employees need to that their work is seen and appreciated. 

If you are overseeing a pest control company, managing essential workers, and need more information on how to ease their worries, contact us or call at (205) 582-5397.