Recording service information directly from the field is important for efficient service and communication within your business. Whether the route is in a populated city or on the rural backroads, your tech can easily record and communicate service details. 7 Mobile App is available for Android and iOS.
Customer Insights
- Promote services with cross-selling and service recommendations
- Better understand the customer's account with service and note history
- Increase in hand collections while in the field with open balance indicators
- Accept payment for service with the credit card and ACH processing
- Create more efficient routing by updating the property geolocation directly from the app
Service Tracking
- Enable commercial workflow for a more efficient servicing of commercial accounts
- Add and update property areas, such as kitchens and bedrooms, during service
- Record service details such as pest, chemical and conditions
- Document important service information by attaching photos
- Scan, record or replace bait station information using barcode scanners
- Create or update graphs for the property while servicing the property
- Capture customer and tech signatures at the completion of the service
Mobile Communication
- View 'Call First' services and call directly from the mobile app
- Send post service notifications at the completion of the service
- Print service tickets with an integrated Bluetooth printer
- Streamline communication between the office and field using the ticketing feature